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Safety First Group: Streamlining ISO 9001 Certification

ISO 9001

Safety First Group (SFG) founded by Ash Samms and Will Dooley, brings a wealth of expertise in the Occupational Hygiene industry to Staffordshire. Offering comprehensive health and safety compliance solutions, including Legionella control, occupational hygiene services, mental health training, and DSEAR, SFG is renowned for delivering high quality services at an affordable price.

I have worked with Matt at Critical Path for approximately four years, from the early stages of file-based Quality systems right through to the online system Oscar making our working life easier today. Using the Oscar system has streamlined our compliance and ensured that we use proper, remotely accessible, and user-friendly software to ensure our ISO 9001 accreditation every year and improve quality throughout the business. Matt and his team have been straightforward to speak with and understand our ISO requirements.

William Dooley

Managing Director

The Challenge

As Safety First Group experienced rapid growth, managing ISO documentation became increasingly challenging.

Although they had solid quality policies, processes, and procedures in place, they were stored in a time-consuming and inefficient paper-based format.

SFG sought a more accessible and efficient solution to streamline their ISO 9001 management.

How We Helped

Recognising the need for a comprehensive and sustainable ISO management strategy, Critical Path introduced Oscar, the outsourced system for compliance and resolution. Designed to achieve and manage ISO 9001, ISO 14001, and ISO 45001 accreditations, Oscar offered an all-in-one solution.

Our sales team organised an onsite demonstration to showcase the features and functionality of the Oscar system, enabling SFG to transition from traditional paper-based methods. We understood the time-consuming nature of ISO management and designed Oscar to streamline these processes.

Results Achieved

Working closely with SFG's top management and their team, we provided comprehensive user training on the Oscar system, empowering them to effortlessly access, edit, and update their ISO documents. This eliminated the repetitive task of rewriting and editing documents, saving valuable time and effort.

With daily utilisation of the Oscar portal, Will and his team at SFG seamlessly manage their quality policies, processes, and procedures. Critical Path continues to offer ongoing ISO 9001 support, conducting an annual system review to ensure confidence in passing verification audits by third-party auditing bodies.

Furthermore, our collaboration with Safety First Group has grown into a strong working relationship. Recognising their exceptional services, we have established a referral partnership agreement, expanding our service offering throughout the UK.

Streamline Your ISO Journey: Like Safety First Group, your organisation can achieve ISO excellence with our tailored solutions. Say goodbye to cumbersome paper-based methods and embrace the efficiency of the Oscar system. Contact Critical Path today to simplify your ISO management and unlock your path to ISO 9001 compliance.

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