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ISO 22301 Consultancy

Understand what your organisation needs to keep critical activities running through disruption. We help you assess business impacts, map dependencies and develop, exercise and review continuity arrangements within a structured ISO 22301 management system.

ISO 22301:2019 sets requirements for a Business Continuity Management System. It helps organisations understand disruption risks and impacts, establish continuity strategies and plans, exercise their arrangements and improve their response capability. Neither consultancy nor certification guarantees uninterrupted operations or recovery within a particular time.

Current standard checked 4 November 2026: ISO 22301:2019, including Amendment 1:2024 on climate action.

Are you facing any of these challenges?

Contact Critical Path to discover how we can assist you in achieving and managing ISO requirements. Let us help you overcome challenges, optimise your business continuity management systems, and successfully maintain ISO 22301 compliance for your organisation.
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Evaluating the efficiency of your business continuity procedures and methods

Clarifying the specifications for an ISO 22301 Business Continuity Management System (BCMS)

Devising plans to protect your organisation's assets, turnover and profits effectively

Spotting deficiencies in your Business Continuity Management policies, processes, and procedures

Conducting internal audits for ISO 22301 compliance

Our ISO 22301 Consultancy Services

Our ISO 22301 consultancy supports the development and improvement of a Business Continuity Management System tailored to your organisation. Work can include business impact analysis, continuity risk assessment, strategies, plans, exercises and certification preparation. Recovery outcomes depend on the disruption, available resources and how arrangements are implemented; we do not guarantee business continuity or certification.

Gap Analysis

Critical Path will perform an in-depth review of your organisation's existing business continuity strategies against ISO 22301 standards. Our goal is to provide you with useful advice and help you fill in any gaps in your documentation to help you meet the requirements of ISO 22301, thereby enhancing your organisational resilience.

Documented Information

We help develop and control documented information appropriate to your Business Continuity Management System. This can include the scope, policy, business impact analysis and risk assessment records, continuity strategies, plans, exercise records and review evidence. The required documentation depends on the organisation and the standard; a generic document pack alone does not establish conformity.

ISO 22301 Management System

We support the establishment, implementation, maintenance and continual improvement of a Business Continuity Management System aligned with ISO 22301. Responsibilities, resources, strategies, plans, exercises and review arrangements are developed around your organisation. These arrangements support resilience without guaranteeing uninterrupted operations.

Actions to Address Risk and Opportunities

We help distinguish risks and opportunities affecting the management system from business continuity risk assessment and business impact analysis. The latter activities identify disruption risks, impacts, time-dependent priorities, dependencies and resource needs to inform continuity strategies and recovery objectives.

Supply Chain Resilience

We review supplier and other external-provider continuity arrangements against agreed requirements and dependencies relevant to your organisation. The work can identify weaknesses and improvement actions; it does not require every supplier to hold ISO 22301 certification or guarantee uninterrupted supply.

Evaluation of Compliance

We help identify the legal, regulatory and contractual requirements relevant to business continuity and establish arrangements for considering them within the BCMS. Applicable requirements depend on your activities and jurisdiction. ISO 22301 certification is not evidence of compliance with every law, and voluntary good practice is not automatically a legal obligation.

Internal Audit

ISO 22301 requires internal audits at planned intervals. We can help plan an audit programme and provide practical auditor training. Competence must be established through appropriate education, training or experience and evaluated for the intended audit work; attendance on a course alone does not establish competence.

ISO 22301 Pre-Audit

We can carry out a readiness review to identify gaps in BCMS documents, plans, exercises and implementation evidence before an independent certification audit. A readiness review supports preparation but cannot guarantee a successful certification decision.

Our ISO 22301 Process

01

Review Your Continuity Readiness

We begin by looking at your current business continuity arrangements, key risks, critical activities and recovery planning. This gives us a clear picture of how prepared your organisation is and what is needed to meet ISO 22301 requirements.

02

Build Your Continuity Framework

We help you develop a business continuity management system that supports resilience and recovery. This may include business impact analysis, continuity plans, roles, procedures and documentation designed around your real operational needs.

03

Test, Refine and Prepare

Once the framework is in place, we support implementation through practical guidance, plan reviews and readiness checks. The aim is to make sure your business continuity processes are understood, tested and ready for external assessment.

04

Progress to External Certification

Critical Path can help you prepare for ISO 22301 certification, but we do not audit or certify the systems we help create. Your certification audit must be completed by an external body, and we can introduce you to appropriate UKAS or non-UKAS providers.

What are the benefits of ISO 22301?

An effective Business Continuity Management System can improve preparedness, clarify recovery priorities and support confidence among customers and other interested parties. Benefits depend on the organisation, the disruption and how its arrangements operate in practice. Certification is not a guarantee of uninterrupted service, legal compliance or new business.

A BCMS can improve preparedness for disruption by clarifying priorities, resources, responsibilities and response arrangements. It cannot eliminate every disruption.

Strengthened Resilience

A BCMS can improve preparedness for disruption by clarifying priorities, resources, responsibilities and response arrangements. It cannot eliminate every disruption.

A BCMS helps identify relevant business continuity obligations and integrate them into planning. Certification does not guarantee legal or regulatory compliance.

Legal Compliance

A BCMS helps identify relevant business continuity obligations and integrate them into planning. Certification does not guarantee legal or regulatory compliance.

Independent certification can provide evidence that a defined BCMS has been assessed against the standard. It does not guarantee operational outcomes.

Enhanced Reputation

Independent certification can provide evidence that a defined BCMS has been assessed against the standard. It does not guarantee operational outcomes.

Business impact analysis, exercises and reviews can identify weaknesses and opportunities to improve continuity arrangements.

Operational Improvement

Business impact analysis, exercises and reviews can identify weaknesses and opportunities to improve continuity arrangements.

A structured approach can help identify disruption risks and plan proportionate responses before incidents occur.

Proactive Risk Management

A structured approach can help identify disruption risks and plan proportionate responses before incidents occur.

Clear, tested continuity arrangements can support stakeholder confidence; the result depends on implementation and the disruption encountered.

Increased Stakeholder Confidence

Clear, tested continuity arrangements can support stakeholder confidence; the result depends on implementation and the disruption encountered.

Certification may support procurement where a customer requires it. It does not guarantee a competitive advantage or a contract.

Competitive Advantage

Certification may support procurement where a customer requires it. It does not guarantee a competitive advantage or a contract.

Effective continuity measures may reduce disruption costs. Financial savings depend on the event, controls and resources; no saving is guaranteed.

Cost Savings

Effective continuity measures may reduce disruption costs. Financial savings depend on the event, controls and resources; no saving is guaranteed.

Reviewing dependencies and external-provider arrangements can help manage supply-chain disruption risk without guaranteeing uninterrupted supply.

Supply Chain Resilience

Reviewing dependencies and external-provider arrangements can help manage supply-chain disruption risk without guaranteeing uninterrupted supply.

Organised plans and evidence can support regulatory discussions where relevant. Certification does not provide an automatic regulatory exemption or preferential treatment.

Regulatory Advantage

Organised plans and evidence can support regulatory discussions where relevant. Certification does not provide an automatic regulatory exemption or preferential treatment.

Strengthened Resilience

A BCMS can improve preparedness for disruption by clarifying priorities, resources, responsibilities and response arrangements. It cannot eliminate every disruption.

Legal Compliance

A BCMS helps identify relevant business continuity obligations and integrate them into planning. Certification does not guarantee legal or regulatory compliance.

Enhanced Reputation

Independent certification can provide evidence that a defined BCMS has been assessed against the standard. It does not guarantee operational outcomes.

Operational Improvement

Business impact analysis, exercises and reviews can identify weaknesses and opportunities to improve continuity arrangements.

Proactive Risk Management

A structured approach can help identify disruption risks and plan proportionate responses before incidents occur.

Increased Stakeholder Confidence

Achieving certification reassures stakeholders of your proactive business continuity plans, maintaining confidence during crises.

Competitive Advantage

Certification may support procurement where a customer requires it. It does not guarantee a competitive advantage or a contract.

Cost Savings

Effective continuity measures may reduce disruption costs. Financial savings depend on the event, controls and resources; no saving is guaranteed.

Supply Chain Resilience

Reviewing dependencies and external-provider arrangements can help manage supply-chain disruption risk without guaranteeing uninterrupted supply.

Regulatory Advantage

Facilitates smoother regulatory audits and inspections, offering advantages in compliance and reducing the risk of penalties from non-compliance.

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Frequently Asked Questions

What is ISO 22301 business continuity management?

ISO 22301:2019, including its 2024 climate action amendment, is the current published business continuity management system (BCMS) standard. It provides a framework for preparing for disruption, responding effectively and recovering prioritised activities. A BCMS needs ongoing review and improvement; certification cannot guarantee uninterrupted operations in every incident.

What is a business impact analysis under ISO 22301?

A business impact analysis (BIA) examines how disruption affects the delivery of products and services over time. It helps identify prioritised activities, dependencies, resource needs and recovery requirements. Critical Path can help structure the BIA around your operations so that continuity strategies and recovery priorities are based on evidence rather than a generic plan.

Which disruptions should an ISO 22301 continuity plan address?

Business continuity plans should reflect the risks and dependencies relevant to your organisation. Scenarios may include IT outages, cyber incidents, loss of premises, utility failures, supplier disruption or staff shortages. Plans should define responsibilities, communications and recovery arrangements, and be exercised and reviewed so that weaknesses can be addressed.

What does Critical Path’s ISO 22301 consultancy include?

Our business continuity consultancy can include a gap analysis, BIA, continuity risk assessment, recovery strategies, plans, exercises and internal audits. We can support an existing BCMS or help prepare for independent ISO 22301 certification. The work is tailored to your operations and agreed scope, with certification decisions made separately by the certification body.

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