ISO develops International Standards that help ensure that services are of a consistent, high quality around the world. This can range from services for business and how a business delivers great customer service, to consumer services covering hospitality, shopping and even phone bills.
In addition to services-specific standards, ISO also develops standards in various areas including construction to ensure high quality projects are delivered, maintaining contractor and employer engagement and efficient processes that can negate disputes.
Critical Path as a specialist consultancy in the UK offers guidance and expertise for a variety of sectors, ensuring they deliver high quality work and service in planning, controls, and dispute resolution.
From working with specialist construction planners and engineering planners, as well as employers, contractors and subcontractors, Critical Path ensures high quality services are delivered from the beginning of the project to the end.
We offer a range of consultancy and training services to ensure environmental compliance.
Learn MoreWe'll help you meet compliance standards for your business continuity management systems.
Learn MoreWe can help you improve your information security management systems and meet compliance standards.
Learn MoreOur team can help your business meet compliance requirements for health and safety management.
Learn MoreDeciding which ISO standards will benefit your organisation can be difficult and time-consuming. Our team are here to assist you through the process from start to finish. We recommend scheduling an introductory call with one of our advisors to understand your business requirements better.
Should you choose Critical Path to help you achieve and manage ISO, you will be assigned a designated ISO consultant to arrange a gap analysis onsite at your offices. The gap analysis includes a full review of your current internal policies, processes, and procedures. Then, your consultant will work with you to 'fill in the gaps' and provide you with all documents required.
Your designated ISO consultant will prepare a bespoke action plan to work with you to redesign your internal processes and document changes; this is the start of your business’s journey to achieving ISO certification.
Upon completing the action plan, your consultant will work with you to prepare all documentation and processes to comply with the latest ISO standards. You will have nearly reached your goal of becoming an ISO certified business.
We will provide you with staff training and unlimited remote support. Over time, this will save your organisation time and money on employing an in-house dedicated ISO resource as Critical Path to manage everything for you.
Your ISO consultant will carry out an online or onsite pre-audit of your management system to prepare you for the official audit that a third-party auditing body must carry out. We have a track record of a 100% pass rate for both UKAS and non-UKAS audits, and we are partnered with the best auditing bodies to help arrange the audit for you and streamline the process.
