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The International Standards Organisation (ISO) has recently announced significant amendments to its management systems standards. These changes particularly affect the following top 10 management system standards: ISO 9001, ISO 14001, ISO 45001, ISO/IEC 27001, ISO 22000, ISO 13485, ISO 50001, ISO/IEC 20000-1, ISO 37001, and ISO 22301. These changes introduce climate change considerations into the core of organisational management systems, taking a big step towards making businesses worldwide more sustainable and environmentally responsible.

Understanding the Amendments

The recent amendments to management systems standards, particularly clauses 4.1 and 4.2, focus on understanding the organisation's context and the needs of interested parties. A significant addition is the requirement for organisations to evaluate the relevance of climate change in ISO standards to their operations and strategic objectives. This ensures that "climate change" is now incorporated into the management system as an essential consideration.

The Significance of the Amendments

These changes reflect a broader shift in the global business landscape towards acknowledging and addressing the pressing challenge of climate change. By incorporating climate change in ISO standards, organisations are encouraged to evaluate and mitigate their environmental impact, aligning their operations with global sustainability efforts. This amendment not only underscores ISO's commitment to combating climate change but also elevates the role of businesses in contributing to environmental sustainability.

Expectations of Certified Organisations

Organisations certified under these ISO standards are now expected to:

These expectations aim to ensure that organisations are not only compliant with ISO standards but also actively contributing to global climate action initiatives.

Climate Change in ISO Standards: How Critical Path Can Help

As an ISO consultancy provider, Critical Path is ready to assist organisations in navigating these amendments through a suite of services designed to ensure seamless compliance and integration of climate change considerations:

Gap Analysis

Our consultants conduct a thorough review of your current management system, identifying areas requiring updates to align with the latest ISO standards. This includes examining policies, procedures, and documentation related to quality, environmental, and health and safety management.

Risk Assessment

We assess the impact of climate change on your operations, identifying specific risks and opportunities. This involves reviewing existing risk management processes and documentation. Additionally, we conduct interviews and site visits to gather relevant information.

Implementation Support

Our team offers expert advice on integrating climate change considerations into your management system. This includes developing tailored climate change policies and procedures, updating operational processes, and providing training to staff. We also assist in documenting these changes to ensure compliance with ISO standards.

Documentation and Compliance

We help prepare the necessary documentation to meet audit requirements. This includes updating manuals, procedures, and records to reflect the integration of climate change considerations into your management system. We ensure that all documentation is comprehensive and aligned with ISO standards.

Training and Awareness

We conduct onsite or remote training sessions to enhance organisational awareness of climate change issues. This involves developing training materials, delivering interactive sessions, and providing ongoing support to staff as they implement changes. We also assist in documenting training activities and outcomes for compliance purposes.

Ongoing Support

We provide continuous support to ensure your management system remains effective in addressing climate change challenges. This includes monitoring changes in ISO standards and best practices, conducting regular reviews of your system, and offering guidance on improvements. We assist in documenting these ongoing efforts to demonstrate compliance and continual improvement.

Conclusion

The integration of climate change into ISO management systems marks a major shift in how organisations address sustainability. As businesses strive for a greener future, Critical Path pledges to assist them in meeting new ISO standards and aiding the global fight against climate change.

Sources

Introduction

Process mapping is a key strategy for optimisation, offering a structured visual representation of business workflows. This blog post will explore the essence, significance, various types, and benefits of process mapping alongside how Critical Path can assist you with business process mapping services. 

What is a Process Map?

Process mapping is a strategic tool that provides a visual diagram detailing the steps required to complete a specific task or achieve a goal within an organisation. It acts as a blueprint, illustrating every action, decision point, and sequence of activities from commencement to conclusion. Process maps use various symbols and visual cues to depict the flow of work, making complex procedures more straightforward to understand and analyse.

Why Does a Business Need a Process Map?

Process mapping is crucial for businesses aiming to enhance efficiency and achieve their objectives more effectively. It offers a clear roadmap of decision-making and workflow, aiding in identifying inefficiencies, redundancies, and bottlenecks within processes. The visual nature of process maps facilitates broader understanding and engagement, simplifying complex documentation and fostering a collaborative environment for process improvement.

Types of Process Maps 

High-Level Process Maps: Offer a bird's-eye view of a process, identifying critical elements like suppliers, inputs, processes, outputs, and customers (SIPOC).

Basic Flowcharts: Offer a straightforward visual overview of a process, highlighting its inputs and outputs.

Deployment Maps: Also known as cross-functional flowcharts, these maps illustrate the interactions between different departments using swimlane diagrams.

Detailed Process Maps: Provide an in-depth look at a process, including its sub-processes.

Value Stream Maps (VSM): A lean six sigma tool documenting the steps needed to deliver a product or service from start to finish.

Rendered Process Maps: Visualise current and future state processes to pinpoint areas for improvement.

Benefits of Process Mapping 

Process Mapping Techniques

Brainstorming and Data Collection

Before creating a process map, gathering information about the process itself is crucial. Brainstorming sessions involving key stakeholders can be invaluable at this stage. Encouraging open discussion allows for identifying various process steps, potential bottlenecks, and areas for improvement.

Additionally, data collection plays a fundamental role in understanding the current state of the process. This can involve gathering quantitative data, such as cycle times and error rates, as well as qualitative data, including feedback from employees involved in executing the process. By combining brainstorming sessions with thorough data collection, organisations can ensure that their process maps accurately reflect the reality of their operations.

Process Analysis Tools

Various tools are available to assist in process analysis and process map creation. These tools range from simple flowcharting software to more advanced process modelling platforms. Flowcharting tools allow for the visual representation of process steps and decision points, making it easier to identify inefficiencies and areas for improvement.

For more complex processes, process modelling software offers additional capabilities such as simulation and optimisation. These tools enable organisations to conduct in-depth analysis of their processes, including scenario planning and "what-if" analysis. By leveraging process analysis tools, businesses can gain deeper insights into their operations and make more informed decisions about process improvements.

Stakeholder Involvement

Involving stakeholders throughout the process mapping process is essential for its success. Stakeholders can include individuals directly involved in executing the process, managers, and other relevant parties. By engaging stakeholders from different departments and levels of the organisation, businesses can ensure that their process maps accurately reflect all stakeholders' diverse perspectives and requirements.

Stakeholder involvement also helps to build buy-in and support for process improvement initiatives. When stakeholders feel heard and involved in the process mapping process, they are more likely to embrace changes resulting from process improvements. Regular communication and feedback sessions with stakeholders can help keep them engaged and informed throughout the mapping process.

Software Applications for Process Mapping

Several software applications are specifically designed for process mapping and analysis. These applications offer features such as drag-and-drop interfaces, pre-built templates, and collaboration tools to streamline the process mapping process. Some popular examples of process mapping software include Microsoft Visio and Lucidchart.

These tools make it easy for businesses to create, edit, and share process maps with stakeholders across the organisation. Additionally, many process mapping software applications integrate with other business process management tools, allowing for seamless workflow automation and continuous improvement. Investing in software applications for process mapping can help businesses streamline their operations and drive efficiencies across the organisation.

How Critical Path Can Help

We can help organisations of all sizes with process mapping services, and we typically follow the four steps below: 

Step 1

We start by meeting with you and your leadership team to understand what you're looking to achieve with process mapping. This process helps us get a clear picture of your goals and how we'll scope out the work.

Step 2

Then, we talk directly with your team members who handle the day-to-day tasks. By chatting one-on-one, we get real, unfiltered insights into how things are done, which helps us understand your processes.

Step 3

With all the insights in hand, we create a visual map. This map is designed to be straightforward and easy to understand, showing how tasks flow within your organisation.

Step 4

Once the draft of the process map is ready, we'll share it with you for feedback. We need to know if we've hit the mark or if there are areas that need tweaking. After incorporating any feedback, we finalise the process map and present it to you, ensuring it meets your needs and is ready for implementation.

Conclusion

Process mapping is helpful for any business trying to make sense of its complicated day-to-day tasks. It's like drawing a map that shows how work gets done, helping everyone see where things can get better or faster. This way, businesses can keep improving over time, ensuring they're set up for success, no matter what they do or how big they are.

Introduction

Small businesses often face unique challenges in maintaining quality and efficiency. In a world of fierce competition, credibility and reliability can make or break your business. This is where ISO standards come to the rescue. Critical Path, a leading consultancy provider, is here to guide you through the journey of understanding how ISO standards can be a game-changer for small businesses.

What are ISO Standards?

ISO, or the International Organisation for Standardisation, develops and publishes a wide range of international standards that ensure products, services, and systems meet specific quality, safety, and efficiency criteria. These standards provide a globally recognised framework for businesses to improve operations and meet customer expectations.

ISO Standards for Small Businesses

Small businesses often wonder if ISO standards are meant for them. The answer is a resounding yes!

ISO 9001: Quality Management

Quality is the cornerstone of any successful business. ISO 9001 helps small businesses implement efficient quality management systems. It's not about adding bureaucracy but rather streamlining processes to consistently deliver better products and services.

ISO 14001: Environmental Management

Being environmentally responsible is not just for big corporations. ISO 14001 allows small businesses to reduce their environmental footprint, save resources, and demonstrate their commitment to sustainability.

ISO 45001: Occupational Health and Safety

Ensuring the safety and well-being of employees is paramount. ISO 45001 helps small businesses create a safe workplace, reduce accidents, and comply with legal requirements.

ISO 27001: Information Security

Protecting sensitive information is crucial in today's digital age. ISO 27001 helps small businesses safeguard data, build customer trust, and mitigate the risks of data breaches.

Benefits of ISO Certification for Small Businesses

Now that you know which ISO standards are relevant, let's dive into the benefits they bring:

Improved Credibility

ISO certification is a globally recognised badge of quality. It shows your customers and partners that you are committed to meeting high standards, which can boost trust and credibility.

Enhanced Efficiency

Implementing ISO standards often involves streamlining processes. This can lead to cost savings, improved resource utilisation, and greater efficiency.

Competitive Advantage

Small businesses can find it challenging to stand out in a crowded market. ISO certification can give you an edge over competitors and open new opportunities.

Better Risk Management

ISO standards include risk assessment and management components. This helps small businesses identify and mitigate risks, ensuring smoother operations even in uncertain times.

Becoming ISO Certified with Critical Path

The path to ISO certification might seem daunting, but it's entirely achievable for small businesses with the proper guidance. Critical Path specialises in assisting small enterprises on this journey. As a trusted consultancy provider, we work with many auditing bodies and can recommend a third-party auditing body to help companies achieve ISO certification. Here's how the process typically works:

Step 1: Initial Assessment and Gap Analysis

The journey towards ISO certification begins with an initial assessment conducted by our expert consultants. We'll thoroughly evaluate your current practices and perform a comprehensive gap analysis to identify areas where your business doesn't conform to the requirements of the ISO standard you are working towards. This assessment serves as the foundation for developing a customised plan to achieve certification.

Step 2: Planning and Strategy Development

Once the gaps are identified, our team will work closely with you to develop a tailored plan and strategy for achieving ISO certification. We'll set clear objectives, define roles and responsibilities, and establish a roadmap for implementation that aligns with your business goals and timelines.

Step 3: Documentation Development

The next crucial step involves developing the necessary documentation for ISO certification. Our consultants will collaborate with your team to create a suite of documents, including a bespoke manual, procedures, work instructions, forms, and records. These documents will be customised to meet your business's specific requirements and ensure compliance with ISO standards.

Step 4: Implementation and Training

With the documentation in place, we'll guide you through the implementation of ISO requirements. Our comprehensive training programs are designed to educate your staff on ISO principles, processes, and best practices. From top management to frontline employees, everyone will receive the necessary training to effectively implement and maintain ISO standards within your organisation.

Step 5: Internal Audits and Continuous Improvement

Internal audits play a crucial role in ensuring ongoing compliance with ISO standards. Our consultants will conduct thorough internal audits to assess the effectiveness of your management system and identify areas for improvement. We'll work with your team to address any findings and implement corrective actions, fostering a culture of continuous improvement within your organisation.

Step 6: Mock Audit and Verification Audit Preparation

As you approach the final stages of certification, we'll conduct a mock audit to simulate the official certification audit process. This mock audit will help prepare your team for the rigorous assessment and ensure readiness for certification. Additionally, we'll provide guidance and support as you engage with an independent auditing body for the verification audit, offering assistance throughout the audit process to maximise your chances of certification success.

Step 7: Post-Certification Support and Maintenance

Even after achieving ISO certification, our support continues. We'll continue to provide ongoing support and assistance to help you maintain compliance with ISO standards. From addressing non-conformities to conducting periodic reviews and updates, we'll be by your side every step of the way to ensure your certification remains valid and effective.

Conclusion

Whether you are looking to achieve ISO 9001, ISO 14001, ISO 45001, or ISO 27001, Critical Path has got you covered. Our step-by-step process is very similar for each ISO standard, ensuring a seamless journey towards certification. We understand the unique needs of small businesses and can offer as little or as much support as you require.

ISO standards offer a structured approach for small businesses to enhance quality, credibility, and efficiency. With our expert guidance and support, you can navigate the complexities of ISO certification with confidence. Our consultants are supportive and will be there to guide you every step of the way.

Introduction to ISO Certification

ISO is a globally recognised standard that signifies an organisation's commitment to quality, efficiency, and continuous improvement. By achieving ISO certification, businesses can streamline their processes, enhance customer satisfaction, and gain a competitive edge in the market.

Why Choose Critical Path for ISO Certification?

Choosing the right partner for ISO certification ensures a smooth and successful implementation process. Critical Path offers comprehensive consultancy services tailored to your organisation's needs. With our expertise and personalised approach, we guide you through every step of the certification journey, from initial assessment to final audit.

ISO Certification as a Competitive Advantage

ISO is more than just a badge of quality; it's a strategic tool that can give your business a competitive advantage. Here's how:

How ISO Certification Enhances Competitiveness

It demonstrates to customers, suppliers, and stakeholders that your organisation adheres to internationally recognised quality, safety, and efficiency standards. Aligning your processes with ISO standards can improve operational performance, reduce errors, and enhance overall competitiveness.

Building Trust and Credibility with ISO Certification

ISO certification builds customer trust and credibility by assuring that your products or services consistently meet their expectations. It signals to potential clients that your organisation is committed to delivering high-quality outcomes and adhering to best practices, thus strengthening your reputation in the market.

Gaining Market Access and Opportunities

ISO standards open doors to new markets and business opportunities. Many government agencies and multinational corporations require suppliers to be ISO-certified, giving certified businesses a competitive advantage when bidding for contracts or expanding into new territories. It also demonstrates compliance with regulatory requirements, which can be a key differentiator in highly regulated industries.

ISO Standards Covered by Critical Path

ISO 9001 Quality Management

Enhance customer satisfaction and streamline processes with the ISO 9001 standard. Critical Path's specialists will guide you through the implementation process, ensuring your quality management system truly benefits your business. From initial assessment to final audit, we help you establish efficient quality control measures, improve product or service quality, and enhance overall customer satisfaction.

ISO 14001 Environmental Management

Demonstrate your commitment to environmental sustainability with ISO 14001 certification. Our experts assist you in implementing environmental management practices that minimise harm to the environment and comply with applicable laws and regulations. From conducting environmental impact assessments to establishing pollution prevention measures, we ensure that your organisation operates in an environmentally responsible manner.

ISO 45001 Occupational Health and Safety Management

Promote a safe and healthy working environment for your employees with ISO 45001 certification. Our expert guidance ensures that your business meets the standards required for occupational health and safety. We help you identify and assess workplace hazards, develop comprehensive safety policies and procedures, and implement effective risk management strategies to prevent accidents and injuries.

ISO 22301 Business Continuity Management

Ensure your organisation's resilience to unforeseen disruptions with ISO 22301 certification. Our experts support you in establishing a robust business continuity management system, ensuring uninterrupted business operations in the face of emergencies or disasters. From risk assessment and business impact analysis to developing continuity plans and conducting drills, we help you mitigate risks and minimise the impact of disruptions on your business.

ISO 27001 Information Security Management

Protect sensitive data and maintain stakeholder trust with ISO 27001 certification. Our comprehensive guidance ensures that your information security management systems are up to the mark and safeguarded against potential threats. From identifying security risks and vulnerabilities to implementing data protection measures and conducting regular security audits, we help you maintain your information assets' confidentiality, integrity, and availability.

ISO 50001 Energy Management

With ISO 50001 certification, you can optimise energy usage and reduce costs. Our experts assist you in implementing energy management practices that improve energy efficiency, reduce greenhouse gas emissions, and enhance sustainability. From conducting energy audits to developing energy management plans and implementing energy-saving initiatives, we help you achieve significant energy savings and demonstrate your commitment to environmental responsibility.

Industries We Have Helped Achieve ISO Certification

Critical Path has successfully assisted organisations across various industries in achieving and continually managing ISO standards, including: 

No matter the industry or size of your organisation, our team can help you navigate the complexities of ISO. We provide a wide range of packages to suit your timescale and budget. 

Conclusion

ISO enhances credibility and trust among customers and stakeholders and opens doors to new opportunities and markets. Businesses that embrace ISO standards demonstrate their dedication to continuous improvement, setting themselves apart from competitors and positioning themselves as industry leaders. With Critical Path's support, businesses can leverage ISO certification to gain a competitive edge, drive growth, and achieve long-term success.

At Critical Path, we continuously review our services to ensure we can offer our customers the best experience possible. We proudly announce that our United Arab Emirates office has achieved ISO 9001 certification. 

Achieving this certification cements our commitment to our clients and means that we truly practice what we preach by complying with the same standards we sell. What exactly is ISO 9001 accreditation, and what are some of the biggest benefits? We decided to take a closer look. 

What is ISO 9001:2015?

ISO 9001:2015 is known as the leading standard for quality management. The framework is designed to improve businesses, boost profits, and reach more customers. This certification lays out the steps companies need to follow to set up a quality management system.

A Quality Management System (QMS) is a structured plan that outlines how to achieve an organisation’s goals and quality standards. By implementing a QMS, businesses can organise their activities to meet both regulations and customer needs effectively.

ISO 9001 aims to ensure that companies meet customer expectations and other stakeholders’ needs. It’s widely used worldwide, with over a million certified companies benefiting from its guidelines.

The comprehensive ISO 9001:2015 standard covers a wide range of methodology and information that covers an extensive range of areas, including:

The ISO 9001:2015 standard is based on the seven core principles of customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision-making, and relationship management. The importance of these seven principles will depend on the organisation, and they can also change over time in response to market influence.

What are the benefits of ISO 9001:2015?

Now we have explored the question, “what is ISO 9001 certification?” the next question is what are the benefits that it brings? For us here at Critical Path, it is an important milestone in our business and demonstrates our commitment to our clients. However, achieving the ISO 9001 certification can also provide your business with a wide range of benefits, including:

Boost your revenue

A big advantage of ISO 9001 certification is that it can help your business boost its income. Organisations can leverage the standard’s prestigious reputation for potential customers, allowing them to stand out from their competitors and win more tenders and contracts. The ISO 9001:2015 standard can also help you increase retention rates among your existing clients. 

Meet customer expectations

When organisations start looking for new suppliers, having the ISO 9001:2015 standard as part of your pitch proposal will ensure you can meet their expectations. For businesses operating within the public sector, having an ISO 9001 QMS is often an essential requirement. 

Improve customer satisfaction

Another significant advantage of achieving the standard for your organisation is that it can help you improve your customer satisfaction levels. The standard will help you understand their needs while having strict processes in place, reducing the risk of errors that can damage clients’ confidence in your abilities. 

Greater efficiency

Being able to implement an ISO 9001:2015 standard quality management system means you are implementing the industry’s best practices. Alongside helping you focus on quality, these practices will also help to maximise your team’s efficiency. 

Having your entire team working towards the same goals and agenda will also help to enhance their overall communication and engagement with your business. This will help them to feel a core part of the company, ensuring they are happier and more productive. 

Make better decisions

The standard is focused on delivering a clear set of practices for your entire team to follow. By following these procedures, you will gain a vast understanding of your operations and can use that information to make more informed decisions. 

Create a culture of development

An ISO 9001:2015 standard quality management system is about creating a systematic approach that helps you provide the best experience possible for your customers. This involves regular auditing and reviewing to ensure you are meeting your clients’ ever-changing demands. Adopting these practices for your business will help create a company-wide culture of development. 

Build better relationships with suppliers

Of course, ISO 9001:2015 is not just about improving your actions. By incorporating the best practices into your business, you will be able to create more efficient relationships with your supply chain as well as other stakeholders. 

How to achieve ISO 9001 certification

Now that we have explored what ISO 9001 certification is and its benefits, the final step is to explore how you can achieve this for your business. To help you, we have taken a look at some of the key steps that you need to consider:

Step 1: Initial Assessment

Start your ISO certification journey with confidence through Critical Path’s expert initial assessment. Our experienced consultants will thoroughly evaluate your organisation’s current quality management practices. This includes a comprehensive gap analysis to identify areas for improvement and opportunities for optimisation.

Step 2: Planning and Strategy Development

Work with our experts to develop a tailored plan and strategy for achieving ISO 9001 certification. Together, we’ll establish clear objectives, define roles and responsibilities, and devise a roadmap for implementation. We aim to ensure seamless alignment between quality management requirements and your organisation’s overarching goals and values.

Step 3: Documentation Development

Let Critical Path guide you through the development of essential ISO 9001 documentation. Our consultants will work closely with your team to create a comprehensive suite of documents, including:

Quality Manual: A central document that outlines your organisation’s quality management system and demonstrates your commitment to meeting ISO requirements.

Procedures: Documented procedures detailing how various quality management processes are carried out within your organisation.

Work Instructions: Detailed instructions that guide employees on how to perform specific tasks and activities in accordance with quality standards.

Forms: Templates for recording data, information, and observations related to quality management processes.

Records: Documentation of key activities, events, and outcomes to demonstrate compliance with ISO 9001 standards.

Each document is meticulously customised to suit your organisation’s needs and requirements.

Step 4: Implementation and Training

Implementing quality management requirements is made easy with our comprehensive training and support services. Our consultants will provide thorough training on ISO 9001 principles and best practices to equip your team with the knowledge and skills needed for successful implementation. Additionally, we’ll conduct internal audits to ensure ongoing compliance and readiness for certification.

Step 5: Mock Audit

Prepare for the certification audit confidently through Critical Path’s mock audit services. Our experts will conduct a rigorous review of your quality management system, simulating the conditions of the official assessment. By identifying areas for improvement and providing valuable feedback, we’ll help enhance your readiness and optimise your chances of certification success.

Step 6: Verification Audit

While Critical Path does not conduct the verification audit, we offer ongoing support to ensure your readiness for the certification assessment. We’ll guide you in engaging an independent auditing body for the verification audit process. Our consultants remain available to address any concerns and optimise your preparedness, maximising your chances of achieving ISO 9001 certification.

Are you ready to get your business certified to ISO 9001? 

We are incredibly proud that our UAE office has achieved ISO 9001 certification. If you want to discover how you can get your business certified, our team is here to help. At Critical Path, we are committed to working closely with our clients, providing tailored guidance and support to help them successfully achieve and continually manage ISO 9001. 

Want to learn more about our services and how we can help you? Get in touch with our friendly team today! 

Quality, Health, Safety, and Environment Management (QHSE) are vital facets of numerous businesses. QHSE involves formulating a corporate management approach and system to enhance employee safety and company efficiency.

For many brands, this can prove to be a time-consuming task, necessitating the hiring of a dedicated QHSE Manager to take on these responsibilities. However, in today's rapidly evolving digital landscape, is this the most cost-effective and efficient approach?

At Critical Path, our distinctive online management system, Oscar, provides businesses with an alternative for managing their ISO 9001, ISO 14001, and ISO 45001 requirements.

What is QHSE and Why is it Necessary?

Quality, Health, Safety, and Environment Management involves a dedicated approach to ensuring employee safety in the workplace. A significant majority of accidents stem from human error, and a QHSE system can aid in lessening and managing accidents by instituting compatible health and safety strategies. It also contributes to businesses adopting environmentally friendly practices.

QHSE is built upon three core standards: ISO 9001, ISO 14001, and ISO 45001. Each of these standards is formulated to assist businesses in enhancing workplace safety, service quality for customers, and minimising their environmental impact.

The Advantages of Integrating a QHSE Program

Incorporating a QHSE program yields various benefits:

Enhanced Transparency for Employees: Providing visibility into company actions, fostering a sense of clarity.

Establishing a Clear Structure: Clear frameworks facilitate cohesive business operations.

Improved Communication: Enhanced communication channels lead to better information flow.

Data-Driven Decision-Making: Access to accurate data enables precise decision-making.

Reduced Accidents and Subsequent Claims: QHSE efforts contribute to minimising accidents and related costly claims.

Critical Path's Assistance for Your QHSE Strategy

At Critical Path, we comprehend the significance of a robust QHSE strategy. This is why we've partnered with Oscar Compliance Software to present an outsourced system designed to ensure complete compliance while simplifying management. Opting for an in-house ISO Manager can prove financially burdensome. In comparison, the Oscar Compliance system commences at just £2,000 per annum, presenting a cost-efficient solution in today's economic scenario.

Our package encompasses a modest connection fee, followed by a monthly fee starting at £150. Collaborating with diverse auditing bodies streamlines the process, conserving both time and money from the initial consultation to the final audit.

Comprehensive Support with the Software

As a leading ISO consultancy, our online management system adheres to both UKAS and non-UKAS standards. Clients have the flexibility to choose their desired certification level. We provide a pre-audit as part of our package, boasting a 100% certification pass rate. Our commitment to customer service is evident in our provision of unlimited remote support, accessible 24/7.

The Oscar Compliance Online Management System seamlessly integrates ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, enabling businesses to harness the advantages of a QHSE Manager without the need for internal hiring complexities.

Critical Path's Vision and Sustainability Endeavors

At Critical Path, our mission encompasses not only cost savings and compliance but also sustainability enhancement. We operate as a paperless company, embracing digital practices to minimise our environmental footprint. Our remote support empowers swift responses through screen sharing, phone support, email, and web chat. This approach ensures rapid assistance while also reducing fuel consumption, aligning with our commitment to environmental responsibility.

The global pandemic has been an incredibly challenging time for everyone. As social distancing and restrictions became commonplace, it placed immense pressure on businesses across the UK. However, with those restrictions now lifting and life beginning to return to some semblance of normality, many companies are now looking towards the future and their recovery.

Here at Critical Path International (CPI), we know how important a fast recovery is to the success of your business. That is why our entire team is dedicated to helping you to implement, achieve and manage internationally recognised standards, ISO 9001, ISO 14001, and ISO 45001.

These three standards cover Quality Management, Environmental Management and Healthy and Safety and are going to become even more important in the post-coronavirus world.

What are ISO 9001, ISO 14001 and ISO 45001?

The global pandemic tossed us into a whirlwind of challenges. Social distancing and restrictions shook up businesses across the UK. But, as the fog begins to lift and normalcy creeps back in, companies are shifting their gaze towards recovery.

At Critical Path International, we understand the urgency of a swift rebound. That's why our team is committed to guiding you through the world of internationally recognised standards – ISO 9001, ISO 14001, and ISO 45001.

These standards aren't just badges; they're pillars of Quality Management, Environmental Management, and Health and Safety. And in the post-coronavirus era, they're set to play an even more vital role.

Unpacking ISO 9001, ISO 14001, and ISO 45001

ISO 9001, 14001, and 45001 are keystones of a holistic approach to Quality, Health, Safety, and Environment Management. Designed to keep employees safe and nurture sustainability, these international standards craft clear health and safety strategies while fostering eco-friendliness.

These standards aren't just for the top brass; they create transparency and improve communication between employers and employees. They're also like a roadmap for businesses, aiding in informed decision-making.

How Do These Standards Help in a Post-COVID World?

Securing these standards should be your priority in the post-coronavirus world. One major advantage? They're your secret weapon when bidding for a project or tackling a Pre-Qualification Questionnaire (PQQ).

A PQQ is your ticket to tender success. It digs deep into your suitability for a project. ISO 9001 is often a prerequisite, and lacking it can put you on shaky ground.

But it's not just about PQQs. Showcasing ISO 9001, 14001, and 45001 strengthens your tender game. Tenders often require proof of past success and how you manage environmental and safety matters. These standards provide that proof in a neat package.

The benefits? Beyond boosting your company's image, these standards save time during the tender process. A well-documented management system helps you swiftly answer questions, handle complaints, and meet legal requirements.

And when it's time to compile case studies, having these standards ensures you've got the necessary documentation, streamlining the process.

How Can Critical Path Guide You?

At Critical Path, we get it. Standards matter, especially now. But we also get the uncertainty of long-term contracts. That's why our tailored consultancy package fits your needs.

Our on-site consultancy day rates at £750 are transparent – no hidden costs or travel expenses, no matter your location. We also offer a remote consultancy package at just £450, and we can customise a blend of on-site and remote consultancy.

Our experienced team will help you achieve and uphold ISO accreditations that reshape your business. As life inches towards normal, if you're eyeing post-COVID-19 recovery and want your organisation in top shape, reach out to our team today.

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